Our Reviews

V ery good service took good care of this 85 yr. old.You have good people working for you. JC THompson Jr. 899-2459

Done on time

Bridget was very helpful in my purchase. I would buy from her again if I need another vehicle.

Friendly, quick, excellent service! Comfortable area to seat waiting on repair pickup. Thank you!

The service team at Integrity GMC is always great, and I truly appreciate the professionalism and customer care I’ve experienced here. However, during my most recent visit for a routine oil change, I noticed my check engine light was on when I picked up my vehicle. It wasn’t mentioned by the team at pickup, nor was it noted on my service invoice. When I called to ask about it, I was told I could bring the vehicle back in, which I plan to do. While I understand things can be overlooked, it did surprise me that the tire indicator light was mentioned but the check engine light wasn’t addressed at all. I feel that should be a standard part of a service visit—at least a quick explanation so customers aren’t left wondering. I still have confidence in the team and the dealership overall, but I wanted to share this feedback as I believe it could help make the great service here even better. Thank you!

My only complaint is how long it took to finish. I was also supposed to get a wash, but it wasn’t done but that’s not a big deal

Bridget Sanders has been my go to car person for over 10 years. I have been driving a 2023 GMC Yukon Denali and was ready to downsize and went to see her about a GMC Acadia, which is what I purchased. Everyone at the dealership from Jacob to the finance gentleman to the service gentleman that cleaned up the car for me was fantastic. The entire dealership from the person that answers the phone all the way up to the owners are kind, welcoming, and most important honest it is always a wonderful experience to deal with the people at Integrity

Very professional. Nice area for me to f up some work done.

Quick easy professional service.

Recall on my Buick Enclave airbags was handled very quickly.

Service got me in & out quickly, I had just worked all night. I really appreciate them getting my truck serviced quickly. Very happy with service.

YOUR SERVICE TEAM IS EXCELLENT ! ALWAYS IN GOOD MOOD, SMILING AND EAGER TO HELP. I WORK A FEW BLOCKS FROM THE SERVICE CENTER, THEY ALWAYS GIVE ME A QUICK RIDE BACK TO MY OFFICE. GOOD JOB INTEGRITY GMC CHATTANOOGA!

The mechanics obviously pencil whipped the check off sheets. The tire pressures didn't make my display much less the suggested amounts list on the door placard.

Scott was great to work with, absolutely no pressure to buy very helpful

I had an amazing experience at Integrity GMC! Huge thanks for the outstanding service and professionalism. You all made the entire process smooth and enjoyable!

Good, complete, timely.

The people in the service department are not what they used to be except for one gentleman, and he was not the one that waited on me. Also, they failed to put a new sticker on my windshield so that I would know when I needed my next oil change.

Really nice staff. Eveeybody was professional.

I will always bring my truck in for oil changes and maintenance there.

Jamie, kept me in formed of on going service on my Yukon.

I came for an oil change. It was pleasant and quicker than they said it would be.

The dealership did ok although i think they could have helped more with pricing than they did. i am sure they could have supplied parts at cost. The real problem seems to be general motors inability to supply parts in timely matter when needed and the fact that, at least in my case, the product does not hold up. i can not understand how a truck driven by an old man to get to work had to have a new transmission at 87,000 miles and a new steering rack at 97,000. what is almost funny is your sales people are telling people the trucks last 200,000-300,000 miles?

I made an appointment and advised the issue. When I arrived at the dealib ership I was advised that I would have to leave it all day. I had to call my wife to drive 60 miles to come and get me. On the way back home I received a call stating my truck was ready to be picked up. Very unprofessional!

Despite being an unwanted repair and delay for parts, Caleb handled the service beyond expectations even arranging a rental car while we waited for the part.

Integrity did a great job with my service. Caleb was very knowledgeable and was able to explain all the details of the service and answer any questions I had. Good Job Integrity!

Great communication throughout the process. My service appointment was super fast and all of my questions were answered as well. Thank you to Caleb and Jamie for going above and beyond and for making a service appointment an enjoyable experience! Great job!