Our Reviews

The service was excellent and they were very friendly

Dealing with Integrity is always a pleasure. They work with you and make sure the deal that you get is satisfactory with your needs. The only problem, which is not the fault of the dealer, but the paperwork that has to be completed to purchase a vehicle. There is too much to sign, and process.

This is my 4th time buying a vehicle here. I keep coming back because Jason makes sure I’m taken care of. He makes the process so easy and is so great to work with!!

Wait time was not long. The customer lounge is very comfortable and everyone is friendly

It was a very pleasant experience dealing with Bridget.

All was very good

best dealership in Chatt

Greg Pope is one of the nicest and most authentic car dealership professionals we have ever worked with. He went above and beyond to listen to what we were looking for and then making a recommendation we had not previously considered. We have two really good options we were looking at from different dealerships and his recommendation changed our mind. His service level continued to be amazing after we had a deal but needed to delay the actual transaction due to our new house closing. Then when we took delivery, he made sure it was easy and that we understood how to operate our new vehicle. Truly a great experience for us. Thanks Greg!!

I had a good experience at Integrity GMC!

Called and made appointment for a recall and was there 1:45 min then was informed parts would be order then will need to go back again. It’s just clips. Come on GMC

V ery good service took good care of this 85 yr. old.You have good people working for you. JC THompson Jr. 899-2459

YOUR SERVICE TEAM IS EXCELLENT ! ALWAYS IN GOOD MOOD, SMILING AND EAGER TO HELP. I WORK A FEW BLOCKS FROM THE SERVICE CENTER, THEY ALWAYS GIVE ME A QUICK RIDE BACK TO MY OFFICE. GOOD JOB INTEGRITY GMC CHATTANOOGA!

Quick easy professional service.

I will always bring my truck in for oil changes and maintenance there.

The service team at Integrity GMC is always great, and I truly appreciate the professionalism and customer care I’ve experienced here. However, during my most recent visit for a routine oil change, I noticed my check engine light was on when I picked up my vehicle. It wasn’t mentioned by the team at pickup, nor was it noted on my service invoice. When I called to ask about it, I was told I could bring the vehicle back in, which I plan to do. While I understand things can be overlooked, it did surprise me that the tire indicator light was mentioned but the check engine light wasn’t addressed at all. I feel that should be a standard part of a service visit—at least a quick explanation so customers aren’t left wondering. I still have confidence in the team and the dealership overall, but I wanted to share this feedback as I believe it could help make the great service here even better. Thank you!

Good, complete, timely.

My only complaint is how long it took to finish. I was also supposed to get a wash, but it wasn’t done but that’s not a big deal

I made an appointment and advised the issue. When I arrived at the dealib ership I was advised that I would have to leave it all day. I had to call my wife to drive 60 miles to come and get me. On the way back home I received a call stating my truck was ready to be picked up. Very unprofessional!

Done on time

Bridget Sanders has been my go to car person for over 10 years. I have been driving a 2023 GMC Yukon Denali and was ready to downsize and went to see her about a GMC Acadia, which is what I purchased. Everyone at the dealership from Jacob to the finance gentleman to the service gentleman that cleaned up the car for me was fantastic. The entire dealership from the person that answers the phone all the way up to the owners are kind, welcoming, and most important honest it is always a wonderful experience to deal with the people at Integrity

Despite being an unwanted repair and delay for parts, Caleb handled the service beyond expectations even arranging a rental car while we waited for the part.

The dealership did ok although i think they could have helped more with pricing than they did. i am sure they could have supplied parts at cost. The real problem seems to be general motors inability to supply parts in timely matter when needed and the fact that, at least in my case, the product does not hold up. i can not understand how a truck driven by an old man to get to work had to have a new transmission at 87,000 miles and a new steering rack at 97,000. what is almost funny is your sales people are telling people the trucks last 200,000-300,000 miles?

The mechanics obviously pencil whipped the check off sheets. The tire pressures didn't make my display much less the suggested amounts list on the door placard.

Bridget was very helpful in my purchase. I would buy from her again if I need another vehicle.

Friendly, quick, excellent service! Comfortable area to seat waiting on repair pickup. Thank you!

Jamie, kept me in formed of on going service on my Yukon.

Recall on my Buick Enclave airbags was handled very quickly.

Very professional. Nice area for me to f up some work done.

Great communication throughout the process. My service appointment was super fast and all of my questions were answered as well. Thank you to Caleb and Jamie for going above and beyond and for making a service appointment an enjoyable experience! Great job!

Really nice staff. Eveeybody was professional.

I came for an oil change. It was pleasant and quicker than they said it would be.